Refund & Cancellation Policy

This policy explains the general process for cancellation and refund requests related to PinkBell products and services.

1. Cancellation Requests

Cancellation requests may be considered before an order is processed, dispatched, activated or substantially completed. Once a service has been activated or work has been completed, cancellation may not be possible.

2. Refund Eligibility

Refund eligibility depends on the nature of the product or service, payment status, order processing stage and applicable terms. Approved refunds will be processed through the appropriate payment method where possible.

3. Non-Refundable Services

Services involving completed installation, activation, software deployment, customized work, consumed digital services or completed technical support may not be eligible for a refund unless otherwise required under applicable law.

4. Incorrect or Failed Transactions

If a payment is deducted but the related service or order is not successfully processed, the matter will be reviewed after verification of transaction details.

5. Refund Processing Time

Once approved, refunds may take several working days depending on the payment provider, bank and transaction processing system.

6. How to Request a Refund

Please contact PinkBell support with your name, registered mobile number, payment details, transaction reference and reason for the request.

7. Contact

PinkBell Constech Pvt. Ltd.
Phone: +91 9690409045
Email: pinkbell2012@gmail.com